Rochester Home Infusion- the only home infusion provider in Rochester, Minn.- brings intravenous (IV) therapies to the patient in the convenience of their home or temporary residence and gets patients back to a normal life as quickly as possible. This four-year-old healthcare startup is revolutionizing in-home patient services in Rochester and augmenting Mayo Clinic care outside of the hospital walls. Now, Founder Joselyn Raymundo says Rochester Home Infusion (RHI) is just asking for an even playing field so they can continue to grow and build upon this city’s strong history of healthcare.
Raymundo herself has a lengthy history of experience in entrepreneurship and just starting something. The Saint Paul native spent several years at Children’s Hospitals and Clinics of Minnesota, where she launched both their Respiratory Syncytial Virus (RSV) and Home Infusion programs. Her vision allowed Children’s to dominate the child-specific home infusion market in the Twin Cities for several years and be a fierce competitor to their main rival, Pediatric Home Services.
Raymundo pioneered the home infusion program at Children’s for eleven years before being courted by Accredo- a Tennessee-based specialty pharmacy- to run their multi-state Midwestern division as well as their home infusion department, called Critical Care Systems.
After Raymundo ran Critical Care Systems for about a year and a half, Accredo was acquired by Express Scripts, a massive pharmacy benefit management organization based out of Saint Louis. The focus of Express Scripts was much different than her own; Raymundo felt it was a good time to cut ties with the organization and strike out by herself. She dreamed of launching her own home infusion company for several years and decided the time was ripe.
The stint with Accredo had opened Raymundo’s eyes to the entire home infusion market in Minnesota. She realized that southeastern Minnesota was drastically underserved in this regard.
The breadth of this market gap really struck home one night during some 2AM internet market research when Raymundo came across the old Destination Medical Center (DMC) website. DMC is a massive public private partnership to make Rochester, Minn. a global destination for healthcare and wellness. At the time, the site contained a map of all destinations for medical treatment in the United States. Places like Cleveland Clinic, MD Anderson, Johns Hopkins, and Mayo Clinic. She then mapped all home infusion centers within one hour of these medical cities.
“Pretty much every single one of them had at least five, if not eight, home infusion providers,” Raymundo explained.
All except for Rochester.
People who travel to these centers for their first, second, or even third opinions need to take that tailored expertise back home to continue with their work and life. Home infusion centers serve to “extend that excellence of care really from the hospital to the patient’s home, wherever they are.”
To solve this problem, and bring Rochester up-to-speed with other medical destination cities, Raymundo launched Rochester Home Infusion out of the BioBusiness Center in downtown Rochester in late 2013.
Raymundo and her team of pharmacists and clinicians at RHI work with the patient and their physician to create personalized care plans for in-home IV medical treatment. RHI provides common infusion therapies like antibiotics, magnesium balls, immunoglobulin treatment, and home parental nutrition where it’s convenient and comfortable for the patient.
All the medications are prepared in RHI’s state-of-the-art clean room, right here in Rochester. Treatments are packaged into an ambulatory device that works best for the patient- like a backpack, fanny pack, or other small package- so the patient can medicate at home or infuse discreetly at work or during social events- like proms and weddings- so that patients can continue with their lives as normally as possible.
Without a provider like RHI, transplant patients could spend up to four hours, daily, receiving treatment. This includes traveling from a residence- temporary or permanent- in Rochester to Mayo’s Infusion Therapy Center (ITC), parking, checking-in, waiting, and then finally infusing for two hours.
With RHI, patients instead are set up with an infusion device, which they are carefully instructed by a RHI clinical nurse how to care for and use. Patients can then fill the device with their pre-packaged medication, connect to their PICC line, and are quickly ready to infuse their treatment at home or while they go about their daily lives.
“Being in your own home is a critical part of the healing process that gave us a sense of feeling normal again,” explained one RHI patient.